Creating Real Value: A Customer-Centric Approach
 

Jim Colangelo, former CPO for the State of Michigan and now Executive Director of the Michigan Institute of Public Procurement, joins CASME’s Graham Crawshaw to challenge the industry’s obsession with cost-cutting. They explore how a customer-focused approach can deliver efficiency, strengthen stakeholder relationships, and create lasting value—while still delivering real savings. Tune in for a thought-provoking discussion that could change the way you think about procurement.

 


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