AI & the Human Touch in Procurement
 

Alessandro Comerci reflects on his 25-year procurement journey, sharing how human leadership and relationships shaped his growth. He explores the practical use of AI in procurement, reminding us that technology is an enabler not a replacement, and that success lies in blending digital intelligence with people-first leadership.

 


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Tim Major, VP of Global Procurement at Zendesk, explores what it takes to position Procurement as a strategic, front-and-centre business function.

Procurement has long sought influence by explaining itself - its strategy, processes and methodologies.

From human instincts to AI algorithms, bias is everywhere in procurement; often leading to unobjective and unhelpful outcomes.