AI can process information at speed, but procurement performance still depends on human judgement, prioritisation and influence. For procurement leaders, the challenge has moved beyond whether to adopt AI to how to build capability across the function without overwhelming teams or diluting accountability.
Drawing on real-world experience, this webinar focused on how organisations are practically upskilling procurement teams to work effectively with AI; avoiding over-automation, reducing cognitive overload, and ensuring technology adoption genuinely improves decision-making and commercial impact rather than creating a proliferation of disconnected tools.
The conversation covers:
- Where AI adds value, and where human judgement still matters most
- How leading organisations are limiting tool sprawl and adoption fatigue
- Why UI and design choices influence adoption
- Shifting teams from doing the work to interpreting insight and influencing outcomes
- Upskilling teams for real-world AI use, not theoretical capability
- Peer insight into building AI fluency and commercial influence at scale.
Watch the webinar recording to hear Graham Crawshaw, Procurement Content Director at CASME, and Matthew Bardell, Corporate SVP, Procurement Transformation & Advisory at WNS Procurement,…
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