CASME Study Highlights Procure-to-Pay and Systems Used in the Procurement Function
The widespread adoption of procure-to-pay (P2P) and the various systems used to conduct the procurement function such as contract management, spend analysis and stakeholder management, means Procurement is managing an increasingly complex range of systems and tools.
CASME undertook a Procurement Examiner benchmarking study within the membership community on this topic. The study included representation from multiple business sectors including healthcare and manufacturing organisations in North America, Europe, Australasia and Latin America.
The Procurement Systems and Services Procurement Examiner highlights the following trends:
- P2P systems are widely used, either as discreet systems or more commonly as a function within an enterprise resource planning (ERP) system
- The majority of the participating organisations also use several additional systems to conduct procurement functions such as contract management, spend analysis and stakeholder management
- Spreadsheet-based tools represent a significant proportion of the solutions used for many procurement systems and services
- Internal business partners, including Finance, Legal and category stakeholders, are provided with significant amounts of access to a broad range of Procurement’s systems and services
- Technical support and the development and optimisation of systems are predominantly conducted in-house, often by a specialist procurement team or centre of excellence (COE)
- Companies using systems for benchmarking, market analysis, risk assessment and business intelligence, rely more on the technical support provided by the helpdesks of suppliers and third-parties
- With the exception of benchmarking, the majority of Procurement’s services are developed and optimised through internal channels.
Procurement Examiners form part of CASME’s specialist benchmarking programme, enabling subscribers to take part in qualitative research studies into specific procurement categories and gain valuable insights. Non-members can request a complimentary copy of the report by contacting us.