Marie-Claire Marquis

Facilitator
Main procurement specialisms:
HR Services, Professional Services, Facilities Management, P2P, E-Sourcing, SRM
Companies previously worked for:
IAG (Australia Insurance Group), Westpac, LafargeHolcim
Most senior role held:
Head of Procurement
Greatest achievements in Procurement:
1. P2P transformation - moving from decentralised management of POs across 340 sites to a centralised buying team - managing 200,000 POs per year and delivering 13% savings in Year 1
2. Managing Group Procurement for a large insurance firm; developing for the first time a spend cube and aligning strategies to the spend
3. Managing indirect and direct spend for a large healthcare company, and delivering value outside of price negotiation given the fact that 90% of spend was under management
Best procurement advice I’ve been given:
1. Make data-driven decisions
2. Engage your customer and make your proposals customer-centric
Procurement advice I’d give:
Procurement is a process that can be learnt - focus on developing your soft skills
What I wish I’d known:
To be successful you need to engage your customer before you even begin to look at anything else